Details12 pack wash cloths rolled into lollipop - Boy
Frenchie Mini Couture (FMC) proudly offers shipping worldwide. All in-stock orders ship from our warehouse within 3 business days. If your item is sold-out or there is a problem transacting your order, you will be informed within 2 business days of your order placement time.
FMC recommends that customers inspect orders for accuracy and manufacturer defects within 48 hours of receiving the order. Please keep all original packaging and clothing tags in tact when processing a return or exchange.
FMC Return Policy*
Merchandise can be returned within 21 days of the date shipped for one of the following options:
A.) FMC Store Credit for an equal or lesser value of the product being returned, with FREE return shipping
B.) A full credit card refund, exempting the costs of the return shipping
Items purchased on sale or through a promotional discount are not eligible for returns or exchanges.
How to make a return*
Email us at email@example.com and include the following:
1. Provide your order number
2. List the items you’d like to return
3. Designate your refund preference:
A.) EMC Store Credit with FREE shipping
B.) Full credit card refund exempting the costs of return shipping
4. Briefly tell us the reason you want to return the product (we appreciate feedback to improve your EMC experience)
Please note that your return will not be processed until reviewed by EMC. If there are any damages procured during your time with the product, or any other issues with the product that EMC regards unsatisfactory, we will not be able to refund your purchase or process the return. If you qualify for the return, we will provide you with your pre-paid return label and instructions within 2 business days.
At this time, FMC is not able to accept returns purchased from retailers other than frenchiemc.com. Please contact the retailer directly for all return requests.